Introductions and Objectives
The 7 Ingredients of Excellent Communication
The Art of Delivery
Preparation and Structure
Sandra has worked extensively as a communication skills consultant, trainer, coach and role-player for over fifteen years. Her clients include many ‘blue chip’ organisations including the Abbey, Banks Hoggins O’Shea, Birds Eye/Walls, BMW, British Aerospace, British Airways, BT, Cedar International, Consignia, D Young & Co, Deloitte & Touche, Freshfields, Friends Provident, Gillette, Hewitt Associates, KPMG, JPMorgan, Linklaters, Logica, Lonely Planet, Lovells, Lloyds TSB, Simon & Schuster UK Ltd, SOCAP and Unilever. Sandra has also worked extensively with the Royal Mail, BBC, BBC World Service and BBC Worldwide.
Work within the public sector has included communication skills training for Barnet Primary Healthcare Trust, Bexley Social Services, Greenwich PCT, Enfield Council. As well as offering training within central government, Sandra also trains local councillors in Communication Skills for Scrutiny and Skills for Meetings and has worked with numerous boroughs and councils including: Barking & Dagenham, Bexley, Croydon, Hertsmere, Newcastle, North Hertfordshire, Oxford and West Lancashire. She also runs Chairing Skills and Personal Impact in Meetings courses for government departments and within the private sector. For more information about Sandra Miller http://www.sandramiller.co.uk/